Bringing Integrity and Efficiency to Dispute Resolution

Experienced – Energetic – Efficient – Exceptional

A nationally recognized expert regarding mediation ethics, Susan Exon helps parties in conflict to communicate in a positive manner regarding sensitive issues.

Susan Exon’s reputation for fairness and professionalism is widely known. Her people-centered approach along with her integrity and efficiency will satisfy your dispute resolution needs.

Learn More About Susan

Susan is a panel member of California Arbitration & Mediation Services

Mediation

The most successful mediators are those who develop a rapport with mediation participants, and the most satisfied parties are those who have prepared well for mediation. As a mediator, Susan Exon strives to achieve these goals.

Arbitration

Successful arbitrators bring subject matter expertise to the table. With experience as a commercial and civil litigator and over ten years of experience as an arbitrator, Susan Exon brings a flexible, progressive style to her arbitrator toolbox.

Online Dispute Resolution

ODR has evolved to handle all types of disputes that occur both online and offline. Technology now allows all or part of the dispute resolution process to be conducted online. Susan Exon has embraced ODR techniques with flexibility and expertise.

Neutral Fact-Finding Investigation

Neutral fact-finding is especially important when parties in conflict are biased and inflexible. Susan Exon is keenly aware of the impartial, objective approach that is needed to be a neutral fact-finder and is ready to assist you.

ADR Training

As a law school professor, trainer, and presenter for more than 20 years, Susan understands the nuances of positive, objective communication and dispute resolution techniques that can diffuse conflict and communication challenges.

Author

Susan Exon has been involved in academia for over thirty years, starting out as a paralegal instructor before becoming an educational administrator and finally a law professor. She has authored an advanced mediation textbook and has countless law review articles.